Safety
How the site looks after its members
What the site does to protect you, what is left for you to decide, and sensible steps before you meet anyone.
- ID checks are free and optional
- Block or report any member
- Only your nearest town is shown
What stays private, and what you control
Your real name and email are never shown publicly.
Members use a username.
Other members see your nearest town or city, not your address.
Your exact address and live location stay private.
You can block or report any member from inside the site.
A blocked member can no longer contact or see you.
Privacy and control
You decide what is shared and who can reach you.
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Location privacy
The site shows only your nearest town or city, never your exact address or live location.
How it helps you Keeps your home and whereabouts private.
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Safe usernames
Your real name and email are never shown publicly.
How it helps you Makes it harder for anyone to trace you elsewhere online.
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Instant blocking
Block any member and they can no longer contact or see you.
How it helps you You decide who can reach you.
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Easy reporting
Report members or content quickly from inside the site.
How it helps you Lets you flag abuse or anything inappropriate as soon as you see it.
Knowing who you are talking to
Verification is free and optional, so not every profile carries a badge.
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ID verification
Optional government ID verification, shown as a badge on your profile.
How it helps you Helps other members see you are genuine and reduces the risk of catfishing.
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Video verification
A live video check with a moderator confirms who you are, without documents.
How it helps you Shows you are real without you sharing sensitive ID.
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Member ratings
Every member has a reputation score based on behaviour and feedback.
How it helps you Helps you judge who is trustworthy before you start talking.
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One-click feedback
Upvote or downvote an interaction with a single click.
How it helps you Flags bad experiences early and encourages respect.
What runs in the background
Software and people work to catch problems before you meet them.
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Behaviour monitoring
Unusual or suspicious activity patterns are detected automatically.
How it helps you Helps identify scammers, bots and harmful members early.
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Content screening
Images, videos and text are screened on upload using AI and human review.
How it helps you Aims to keep harmful or inappropriate content away from members.
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Swift takedown
Requests to remove unauthorised or harmful content get a rapid response.
How it helps you Limits exposure and protects your privacy and rights.
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Explicit image protection
Potentially sensitive images are blurred, with a warning, before you view them.
How it helps you Spares you unwanted exposure to explicit content.
Scams, support and standards
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Off-platform contact alerts
The site detects attempts to move a conversation to an outside app such as WhatsApp.
How it helps you Warns you about a common scam tactic.
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Human support
Real people on the support team are available 24 hours a day.
How it helps you Help is there when you need it.
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Safe dating guidance
Tips and reminders are built into the site.
How it helps you Supports safer decisions online and when meeting in person.
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Age assurance
Age is estimated automatically, with further checks where the law requires them.
How it helps you Helps keep under-age people off the site.
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Secure hosting
The site runs on PCI-compliant cloud infrastructure with SSL encryption.
How it helps you Helps keep your data, messages and payments safe.
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Industry standards
The platform follows safety practices promoted by the Online Dating and Discovery Association, an industry body.
How it helps you Ties the site to standards shared across online dating.
Before you meet someone
The tools above help, but the choices are yours. These steps suit anyone meeting a person they first got to know online.
- Keep early conversations on the site, and be wary of anyone who asks to move to another app straight away.
- Never send money, gift cards or bank details, whatever reason you are given.
- Choose a public place for a first meeting, and tell someone you trust where you are going and when.
- Arrange your own way there and back.
- If something feels wrong, leave. You can block and report the member afterwards.
Policies and related pages
The full terms sit with the policies, and each of the pages below goes into more detail.